Crazy Rebels Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.9
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.7
- Customer Service4.5
- Return Policy4.5
- Good Value4.8
Recent Customer Reviews (14)
Jane Plummer
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Jeanette Chevrette
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Kenneth Wheeler
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Faye Hockaday
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Sebastian Corkill
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Alice Rose
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Anna Svendsen
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Elise Fuller
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Conrad Walker
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Eleanor Joyce
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Crazy Rebels Pricing
Kyon Collection collars
$25 - $57
Custom collars
up to $470
Limited release collars
$100 - $390 or more
Ready-made collars
$15 - $310
Men's tees and hoodies
$35 - $65
Bandanas
start at $25
Hats and beanies
$25 - $35
Mugs and smaller items
$2 - $36
Stickers and patches
$2 - $6
Leashes in the Kyon Collection
$45 - $60
Crazy Rebels Pros & Cons
Pros
1
Handcrafted Quality: Each collar is handmade with high-quality latigo leather and sturdy hardware, ensuring durability and a unique product tailored to customer preferences.
2
Customization Options: Customers can customize many aspects of their collars, including hardware type (solid brass, stainless steel, military-grade coated), embellishments (stones, spikes, rivets), thread color, and finishes, allowing for personalized style.
3
Strong Hardware: The collars use strong, long-lasting hardware designed to withstand active dogs, including rust-resistant buckles and D-rings.
4
Sales and Promotions: The site regularly offers sales, discounts, and special deals, providing opportunities for savings on both custom and ready-made collars.
5
Customer Engagement: Crazy Rebels encourages customer feedback and questions, showing a commitment to communication and product improvement.
CONS
1
Long Wait Times: Customers have reported extremely long wait times, sometimes up to 9 months or more, from ordering to receiving their custom collars. Some waited over a year just to place an order due to waitlists.
2
Poor Customer Service: Reviews indicate issues with communication, delays in responses, and difficulties resolving problems such as exchanges or returns. Some customers experienced runarounds and unfulfilled promises regarding replacements.
3
Inconsistent Order Fulfillment: Despite having premade sales regularly, custom orders that were already paid for were reportedly delayed significantly, suggesting prioritization issues.
4
Limited Reviews and Low Ratings: The site has a low overall rating (1.8 stars from 3 reviews on Sitejabber), reflecting general customer dissatisfaction mainly due to service and delivery problems.
Crazy Rebels Features and Benefits
Features
Custom Portraits and Personalized Products
Crazy Rebels specializes in custom dog portraits, high-quality collars, and personalized I.D. tags tailored for dogs.
Wide Range of Customizations
Offers extensive customization options including size, width, color, decor, hardware, and bling for collars and other products.
Variety of Product Collections
Includes ready-made collections, limited release collars, bandana collars, dog hoodies, luxury Easter baskets, and human apparel.
Creative and Unique Designs
Products are designed with a creative, rebellious spirit aimed at making "rad rebel gear" for dogs and their owners.
Community Engagement
Encourages customers to share photos of their pets wearing Crazy Rebels gear on social media for a chance to be featured.
Support and Customer Service
Provides responsive customer support for any product-related issues and values customer satisfaction highly.
High Quality and Craftsmanship
Emphasis on excellence and attention to detail in every product, ensuring durability and style.
Mission-Driven Company
Focuses on making dogs and their people happy, with a commitment to giving back through fostering dogs and supporting local rescues and nonprofits.
Inspiration and Lifestyle
Beyond products, Crazy Rebels promotes a lifestyle of playing harder, loving deeper, and living fully, appealing to dog lovers who value meaningful connections.
Exclusive Sales and Limited Releases
Offers special sales events and limited edition products, providing unique and timely shopping opportunities.
Customization Satisfaction Guarantee
Prioritizes 100% customer satisfaction, willing to assist with any concerns to ensure happiness with purchases.
Handcrafted Quality
Each collar is handmade with high-quality latigo leather and sturdy hardware, ensuring durability and a unique product tailored to customer preferences.
Customization Options
Customers can customize many aspects of their collars, including hardware type (solid brass, stainless steel, military-grade coated), embellishments (stones, spikes, rivets), thread color, and finishes, allowing for personalized style.
Strong Hardware
The collars use strong, long-lasting hardware designed to withstand active dogs, including rust-resistant buckles and D-rings.
Sales and Promotions
The site regularly offers sales, discounts, and special deals, providing opportunities for savings on both custom and ready-made collars.
Customer Engagement
Crazy Rebels encourages customer feedback and questions, showing a commitment to communication and product improvement.